The learning experience for smarter teamwork

Ask for a demo

A decision that should’ve taken minutes drags on for days. A series of unproductive meetings saps the team’s time and energy. Simple communication issues lead to seemingly insurmountable obstacles. Whatever the issue, maintaining understanding and working together as a team can be challenging.

TeamSHIFT is a new approach to team development. This complete program of personality analysis, group activities, and targeted training materials provides teams with an experience for working together better. Leaders become better facilitators, team members grasp each other’s perspectives, and productivity surges.

How TeamSHIFT works

1 Know Yourself All Types™ personality assessment 2 Understand Your Colleagues One-on-one comparisons 3 Discover your Team Profile Team profile map 4 Turn differences into strengths Team activities 5 Make it happen Team action plan & key takeaways

TeamSHIFT is a learning experience that helps team members to:

  • Understand themselves and their colleagues through online personality assessments
  • Achieve targeted personal development with digital learning content from the CrossKnowledge Faculty
  • Improve team connection through team-building activities that are targeted for the team’s differences and turn them into collective strengths

The TeamSHIFT experience, step by step

Know yourself

1. Know yourself

All Types™ personality assessment

Are you the kind of person who likes to overtly take charge, or who works the levers behind the scenes? Could your personal preferences create tension or misunderstandings with your team? How can you deal with these? It all starts with knowing yourself; here you’ll answer a series of quick questions to find out how your personality type affects your working style and thus learn how to address any situation more effectively.

Understand your colleagues

2. Understand your colleagues

One-on-one comparisons

Are we all alike? Well, no, not really. And in the workplace these natural differences can create challenges since we spend so much time with each other. So how can we work better with those who see the world in a completely different light? In these one-on-one comparisons you’ll find practical tips to help you manage everyday working relationships with your colleagues.

Note that personality types only indicate personal preferences, and there are no better or worse personality types — all types are equally valuable in a team. They each, however, have their own unique qualities and blind spots.

Leverage your team profile

3. Leverage your team profile

Team profile map

What is the average personality type on your team? Do you trend towards the middle or towards extremes on these four dimensions? The team map will reveal these insights and more about the preferences of the team as a whole.

Turn differences into strengths

4. Turn differences into strengths

Team activities

So far, so good. You have learned about how natural preferences can vary widely from one person to another. Now, with Team Activities, you will work together on deepening your mutual understanding and strengthening your team’s foundations. Plus, the activities are a lot of fun.

Make it happen

5. Make it happen

Team action plan & key takeaways

Now what? It’s time to take everything you have learned over the past month and bring it into reality. As a team, you come together here to design your action plan. At the end of this journey, you will feel closer to your team and delighted to be working together.

“Talent wins games, but teamwork and intelligence win championships.” — Michael Jordan

Team leader

As a team leader, TeamSHIFT can help increase your team’s alignment, decrease inefficient conflict, and solve collaboration, communication, and trust problems.

Team member

As a team member, TeamSHIFT can help you become better understood and also get a stronger sense of where others are coming from so that you are all working together better.


If you’re in L&D or HR, you can have a significant and visible impact in the company by reaching out to teams in a short amount of time with a low-maintenance, turnkey solution.

A meaningful experience: What people say about TeamSHIFT

Jan, from the Netherlands

“Filling out the TeamSHIFT assessment was easy and yet, the personality results turned out to be precise. You sense that there is a methodology behind it. It was a pleasant extra to have additional videocasts based on my profile. I am eager to see how this journey continues with my team.”

Sophie, from France

“TeamSHIFT definitely helped me to identify and have a name for my strengths and weaknesses. I used it with my manager during my mid-year interview to identify the training that I will need, and we had a very useful discussion about my role in the team.”

Michele, from Brazil

“It’s often a challenge to start deep and meaningful conversations with colleagues. The TeamSHIFT approach has been really helpful for learning about each other and strengthening our professional relationships.”

Bringing together technology, professional development, and personality assessment

Technology & content designed by CrossKnowledge. CrossKnowledge is an engaging, forward-looking digital learning solution, driving business outcomes and the ability to transform individuals and entire organizations. We provide a customized, fully integrated learning solution and implement it at unmatched velocity. CrossKnowledge’s learning solution is complete — bringing together our cutting-edge technology and world-class content into a blended environment. Only CrossKnowledge has the experience, agility, and foresight to help you build an innovative and more effective learning solution. CrossKnowledge, a Wiley brand, serves over 12 million users in 130 countries.

Personality Assessment, supported by All Types™, a Wiley Brand: The TeamSHIFT experience is based on the All Types™ personality assessment, for which this report summarizes the supportive research. The All Types™ assessment uses categories originated by Swiss psychiatrist Carl Jung in the 1920s. His typological theory was further popularized in the 1940s by Isabel Briggs Myers and Katherine Briggs, in the 1950s by David Keirsey, and, more recently, by Linda Berens and others. Today, the All Types™ assessment combines Jung’s insights with contemporary psychological measurement and theory. It has been woven into TeamSHIFT to create this collective experience for teams.

We’re proud to be part of and have full support from Wiley, a US-based company and one of the most prestigious publishers in the world. Wiley has played an important role in spreading knowledge around the globe. In its 200 years of history, Wiley has published work by more than 500 Nobel Prize winners in different areas such as literature, medicine, economics, chemistry, and physics.

Ask for a demo